Privacy Policy Terms of Service

Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how Moore Smiles, operated by MOORE SMILES PLLC, collects, uses, protects, and shares information submitted through this website, our forms, surveys, phone calls, email, SMS messages, and other direct communications with our office.

What Information We Collect

We collect personal information that you voluntarily provide to us. This may include your name, email address, phone number, mailing address, appointment preferences, survey answers, message details, dental service interests, uploaded photos when provided, and any other information you choose to submit through a Moore Smiles form or survey.

We may also collect website and device information such as IP address, browser type, pages visited, referring pages, form interactions, cookie identifiers, and analytics or advertising data generated when you use our website.

How We Use Information

We use collected information to respond to requests, schedule or coordinate appointments, provide dental service information, follow up on inquiries, send reminders and notifications, operate and improve our website, measure advertising performance, and send promotional or educational communications when consent is provided.

We do not sell or rent personal information. We may share information with service providers only when needed to operate our website, forms, communications, scheduling, analytics, advertising, or customer support systems.

SMS Opt-In Details

Contacts opt in to receive SMS messages from MOORE SMILES PLLC by entering their contact information and selecting optional SMS consent checkboxes on Moore Smiles website forms or surveys. Entering a phone number alone does not create SMS consent. SMS consent is not required to submit a form, schedule an appointment, or purchase services.

SMS messages may include appointment updates, reminders, account alerts, dental treatment information, support-related replies, and promotional or educational offers when marketing consent is provided. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to opt out.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, advertising tags, and similar tracking technologies to operate the website, understand website activity, identify repeat visitors, improve user experience, measure advertising performance, and help deliver relevant marketing. You can control cookies through your browser settings, although disabling cookies may affect website functionality.

Data Security Practices

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, or disclosure. These measures may include restricted access, secure technology vendors, password-protected systems, and limited use of submitted information. No website, email, SMS, or electronic transmission method can be guaranteed to be completely secure.

Your Rights and Choices

You may contact us to request access to information we have about you, correct or update your information, request deletion where applicable, ask questions about our use of your information, or opt out of future communications. You may unsubscribe from SMS messages at any time by replying STOP.

Links to Other Sites

This website may include links to other websites. Moore Smiles is not responsible for the content or privacy practices of other sites. We encourage users to read the privacy policies of other websites that collect personal information.

Contact Us

For privacy questions or requests, contact Moore Smiles at 206 Mayes Avenue, Sweetwater, TN 37874, call (423) 337-5045, or email [email protected].

Terms of Service

These Terms of Service describe the Moore Smiles SMS messaging program and website communication terms.

SMS Program Description and Use Cases

Moore Smiles may send SMS messages to contacts who opt in. Messages may include appointment updates, reminders, account alerts, dental treatment information, support-related responses, educational content, and promotional offers when marketing consent is provided.

Opt-Out Instructions

You can cancel the SMS service at any time. Text STOP to unsubscribe. After you send STOP, we may send a message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

Help and Support

If you need help, reply HELP for more assistance, call Moore Smiles at (423) 337-5045, or email [email protected].

Message Frequency and Rates

Message frequency varies. Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Age Restriction

You must be 18 years of age or older to use this SMS service.

Privacy Policy

For privacy details, including how SMS opt-in information is handled, review the Privacy Policy above.

Moore Smiles
MOORE SMILES PLLC
206 Mayes Avenue
Sweetwater, TN 37874
(423) 337-5045
[email protected]